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Windows

On Windows, you may press the WINDOWS + PrtScrn keys simultaneously on your keyboard.

The Windows button is also known as the Start button.



The image will then be saved into the Images > Screenshots folder.



No PrtScrn Button on Your Keyboard?

On the latest Windows update, you can press WINDOWS + SHIFT + S and then draw a square with the mouse around the object you want to screenshot.

Then insert the screenshot in the chat or in your email program with CTRL + V.

Mac

On Mac, press CMD + SHIFT + 3 on your keyboard to take a screenshot.



The file is stored onto your desktop, where you can send it to us by email, or insert it in the chat with CMD + V.

Phones

iOS

Depending on the phone model:

Hold POWER + VOLUME UP at the same time; or

Hold POWER + HOME at the same time.

Android

Depending on the phone model:

Hold down POWER + VOLUME DOWN at the same time; or

Hold POWER + VOLUME UP at the same time; or

Hold down POWER and select the option Take A Screenshot; or

Open the App Switcher and select Take A Screenshot.
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