Articles on: Troubleshooting
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Clear the browser cache

Go to the specific page where the cache is to be cleared and use the following keyboard shortcuts.

Windows



Google Chrome, Firefox, Edge, Opera, etc.



CTRL + SHIFT + R



Mac



Google Chrome, Firefox, Edge, Opera, etc.



CMD + SHIFT + R



Safari



Depending on the buttons on your keyboard, press:
CMD + OPTION + E or
CMD + ALT + E

Then press CMD + R .



Clear Browser History



Alternatively, you may need to find the settings in your browser and clear the entire browser history. Be sure to tick the Cache option.

Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari (macOS)
Apple Safari (iOS)

Reboot Router



Your internet router can also store a copy of the websites you visit on your WiFi network. If none of the above works, then you can therefore advantageously try to pull the plug to your router for 1 minute and reconnect it.

Updated on: 15/10/2021

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